Refund policy
At [SriYams International Pvt.Ltd], we prioritize customer satisfaction and strive to ensure that our products meet your expectations. Please review our return and refund policy for complete details.
Returns
We accept returns under the following conditions:
- The product must be returned in its original condition, undamaged, and unused.
- The product must be in the same packaging as when it was delivered.
- Returns must be initiated within [insert timeframe] of receiving the product.
Please note: Products that are damaged, altered, or not in their original condition will not be eligible for a return.
To start a return, contact our support team via email or phone. Once your return request is approved, we will provide instructions on how to send the product back to us.
Refunds
Refunds will be processed once the returned product is received and inspected. If the product meets the return conditions, we will issue a full refund of the amount paid.
- Refunds will be credited to the original payment method used for the purchase.
- Processing times may vary depending on your bank or payment provider but typically take [insert timeframe, e.g., 5-7 business days].
How to Contact Us
If you wish to initiate a return or have any questions about our refund process, please contact our support team:
- Phone: +91 6304129585, +91 9505458084
- Business Hours: Monday to Saturday, [Insert timings], Closed on Sundays and public holidays.
We are here to assist you and ensure a hassle-free return and refund process.
Important Notes
- Returns and refunds are only applicable if the product is returned in the exact condition as it was delivered.
- We are not responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong item or a defective product.
- Refunds will only be issued for items purchased directly through SriYams International Private Limited.